At Tour for Less, your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide to us or that we collect when you use our services, including our website, mobile applications, or when booking a tour. It also explains your rights and how you can contact us.

We may update this Privacy Policy periodically to reflect changes in laws, our services, or business operations. We encourage you to review this policy regularly to stay informed of any updates. Significant changes will be made via our website or, where appropriate, by email.

Who We Are

When we refer to “Tour for Less,” “we,” “us,” or “our,” we mean Tour for Less and any of our affiliates, partners, or associated travel operators involved in delivering our tours and travel services.

For regulatory purposes, the specific Tour for Less Travel entity you interact with will act as the controller of your personal information. This applies whether you are a traveler, supplier, or business partner.

For more information about our company and partners, visit our website or contact us directly.

Information We Collect

1. When Making an Enquiry or Booking a Tour

We collect the personal information you provide during the booking process, which may include:

• Full name, date of birth, gender, title, address, phone number, and email address.
• Passport details, nationality, city of birth, and scanned documents.
• Medical or health information, including pre-existing conditions, vaccination status, dietary restrictions, allergies, or disability-related needs (sensitive information).
• Travel insurance details, height and weight, and other information relevant to your tour.
• Information provided to check eligibility for specific trips or visas.

We may also collect details about your bookings, including flights and accommodation, even if booked via third parties.

2. From Other Sources

We may receive information about you from:

• Business partners, travel providers, and affiliate services.
• Third-party platforms where you interact with our services (e.g., social media, partner websites).
• Individuals booking on your behalf or listing you as an emergency contact.

Personal Information of Others

Provide personal information of another person (e.g., for group bookings or emergency contacts). You must inform them about this Privacy Policy and ensure they consent to your sharing of their information.

Financial Information

We process payments using secure third-party payment providers (e.g., Stripe, Worldline, Ayden), who are PCI DSS compliant. Payment information is only collected as required to complete your transaction or provide refunds.

Do not email or send payment card information to us in insecure formats.

Photos and Videos

During tours, photos or videos may be taken by staff, guides, professional photographers, or fellow travelers.

• You may opt out of being photographed or filmed.
• Photos and videos will not be used for marketing without your consent.
• Professional photographers will provide consent forms for marketing purposes; participation is voluntary.

Marketing & Communication

We may collect your information from:

• Share information about tours, deals, or partner products.
• Send newsletters, promotions, or updates based on your travel preferences.
• Invite you to a survey, feedback, or research to improve our services.

You can manage your preferences or opt out of communication at any time via our newsletter links, preference center, or by contacting us.

Research

We may use de-identified data to analyze trends, improve services, and explore new travel opportunities. Surveys, interviews, and feedback requests help us enhance customer experience.

Job Applicants

If you apply for a position, we collect personal data from your application, CV, and supporting documents to assess your suitability, communicate with you, and improve our recruitment process.

How We Collect Information

We collect information:

• Directly from you via email, phone, forms, surveys, bookings, or donations.
• From business partners, travel agents, or third-party platforms.
• From individuals booking on your behalf.

Sharing Your Information

We may share your personal information with:

• Our staff, group leaders, and internal contractors.
• Travel providers, airlines, hotels, and other service providers.
• Business partners, tour operators, and government authorities (e.g., for visa or safety purposes).
• Third-party service providers supporting IT, marketing, research, or customer service.

We do not sell your personal information under any circumstances.

Cross-Border Transfers

We may transfer your information internationally to our group entities, partners, and service providers. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

Your Rights

You have the right to:

• Access, correct, or update your personal information.
• Request deletion or restriction of processing.
• Withdraw consent for marketing communications.
• Object to processing under legitimate interests.
• Request data portability.

Requests will be handled according to applicable laws, and we may require verification of identity before processing requests.

Retention

We retain personal information only as long as necessary for the purposes it was collected, or as required by law, regulations, tax, or accounting requirements.

Security

We implement physical, electronic, and managerial measures to protect your information. However, no internet-based system is completely secure, so please take precautions when sharing personal data online.

Third-Party Links

Our website may include links or widgets from third-party platforms. We are not responsible for their privacy practices; please review their privacy policies separately.

Cookies & Website Usage

We use cookies and similar technologies to enhance website performance and user experience. For details, see our Cookies Policy.